Our Services
service excellence
We’re not just suppliers of products. We work to build partnerships, integrating operationally to deliver unrivalled service. Our large stocks and late order cut-off times ensure complete, timely deliveries and our dedicated, knowledgeable team provide support whenever needed.
We prioritise customer satisfaction above all else, striving to exceed expectations at every touch point. With a dedicated team of friendly and knowledgeable professionals, we look to go the extra mile to understand and meet the unique needs of each customer, building lasting relationships based on mutual trust and success
We achieve this by prioritising market-leading customer service, offering speedy delivery times, and employing inventive stock management tools.
Supply Made Simple
Our focus is to ensure inventory supply and control is effortless for our customers and we achieve this across all areas of our service.
Next Day Delivery
With our own transport and also access to leading UK national distributors we pride ourselves on delivering Next Day for orders received before close of business.
Late Cut Offs
We have a 5pm deadline for orders being received to ensure Next Day delivery.
Stock Availability
With extensive warehouses and ample stock-holding of over 5,000 products, we guarantee swift access to vital materials, ensuring productivity isn’t impacted.
DTC HUB
Our own, unique self-serve digital platform streamlines customer stock management and ordering, making the process faster, smoother, and more accurate.
Single Point of Contact
Dedicated Customer Service Managers provide a point of contact for all queries.
Automated Warehouse Systems
We’ve installed the latest warehouse management systems to ensure accurate and live stock availability reporting and ordering.
Single Source Supply
Our comprehensive product range of over 50,000 items covers all essential categories, ensuring a seamless, consolidated full-service supply experience
Supply made smarter
Available to all our customers, DTC is our own digital stock control platform, built in conjunction with our customers to ensure it meets all their needs.
Enabling easier management and ordering of products across multiple sites.
Find out moreCase Studies
Saving a Marine Sector Customer’s Supply Chain
With their consumables supplier ceasing operations, a well known manufacturer in the Marine industry was faced with a challenge to quickly find and onboard a new, reliable partner to ensure continuity of their operations.
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