About Us
As a family-managed, independent business, we take pride in building strong, long-lasting partnerships with our customers.
We earn their trust by being honest and always keeping our promises. Our friendly, knowledgeable team is dedicated to putting excellence in customer service at the heart of everything we do.
Our focus is on ensuring that inventory supply and control are effortless for our customers through our reliable systems, high stock holding levels, and fast deliveries.
Our Approach
At DTC, we understand the importance of strong partnerships and reliable solutions in the world of composite manufacturing.
Positioning ourselves as an extension to your team, we aim to be a key ally in your business’s success. We’re committed to simplifying the supply chain process and providing access to essential tools and materials, with our team of specialists offering expert guidance and dependable service to help you deliver quality products and meet your manufacturing needs.
Our Services
The DTC Difference
At DTC we don’t just sell a portfolio of products. We use our expertise to take the hassle out of managing the supply of the essential items you need to ensure your production line runs smoothly.
How we do this is the DTC Difference.
Find Out More
DTC HUB
We have developed our own, bespoke digital platform for smarter stock management and ordering. From real‑time inventory tracking to fast, accurate ordering, DTC HUB ensures you have the materials you need, exactly when you need them.
Find out moreOur History
Founded in 1990, we have grown from a small, mobile based local delivery service to a nationwide, trusted distributor of over 50,000 products.
Tim Wakeford starts the Direct Tool Company, selling door to door to local garages and workshops.
1990
Purchased and set up in our first premises in a local shopping area.
1994
Outgrowing the shop, we purchased some farm buildings and converted them into a warehouse, trade counter and offices.
2002
Luke Wakeford joins DTC as a warehouse assistant.
2003
Rick Wakeford joins the family business, working in the warehouse.
2005
With the range of products offered rapidly expanding, we started offering mail order services with the launch of our first catalogue.
2006
As access to and use of the internet grows we launch our first website.
2011
The branding is relaunched with a new look and feel.
2014
The team continues to grow – with a few familiar faces still with us today!
2016
The BAXT brand was launched, exclusively through DTC.
2017
DTC HUB stock management platform was developed and launched
2018
New warehouse completed to accommodate our increasing ranges of products and stock levels.
2019
Another new warehouse built as products and sales continue to grow.
2021
The DTC brand is redesigned and relaunched.
2024